This privacy policy is being presented in compliance with the Information Technology Act, 2000, and other applicable regulations, including the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 (“IT Rules”). This Privacy Policy outlines the practices of the Solutions Experts platform, accessible through the website - solutionsexperts.com (referred to as “the Website”) and the mobile application - co.solutionsexperts.android (referred to as “the App”), concerning the disclosure, collection, storage, usage, and protection of user information during interactions with the Website and the App. Please review this Privacy Policy in conjunction with the Terms of Use. If you do not comprehend this policy or reject any part of it, refrain from using the Platform. Your use or continued use of the Platform signifies your explicit consent to the terms of this Privacy Policy and the Terms of Use. For the purposes of this Policy, accessing the Website and the App, along with any study material provided or downloaded, is collectively referred to as the “Services.” The Website and the App are collectively referred to as “the Platform.” This Privacy Policy is an integral part of the Terms of Use for the Solutions Experts Services and should be read comprehensively. Capitalized terms not defined here have the same meaning as in the Terms of Use.
INFORMATION COLLECTED FROM YOU
When utilizing the Platform, such as registration, log-in, account creation, post creation, test series purchase, mock test attempts, etc., or through interactions via third-party websites or mobile applications, Solutions Experts may collect personally identifiable information. This includes name, date of birth, gender, demographic details, photos, email address, telephone number, mobile phone number, credit card or debit card details, geographic location, mailing address, and social media account details.This information is used for user validation, service provision, administration of user accounts, notification of Service changes, business management, development of new products, sending newsletters and promotional offers, compliance with laws, and research purposes to enhance Service quality.By registering on the Platform, you consent to providing Solutions Experts with the mentioned personal information. You have the right to discontinue Platform use, and Solutions Experts is not liable to provide services in the absence of this information.Information provided under the “create a post” feature, comments, upvotes, or similar interactions become part of Solutions Experts’ published content and may be used for product/service improvement and development without additional consent.INFORMATION COLLECTED AUTOMATICALLY
Interaction with the Platform leads to the automatic collection of information by Solutions Experts and third-party advertisers/service providers for transactional and promotional purposes. This includes log files, mobile device information, cookies, web beacons, and mobile analytics.Payment/Purchase Information: For certain paid features, additional details may be required by payment gateway providers, stored directly by them without passing through Solutions Experts. Solutions Experts assumes no liability for such payments or shared information.Public Forums: Information disclosed in comments or through the “create a post” feature becomes published information, and Solutions Experts is not liable for its security.Passwords, financial information, and Sensitive Personal Data or Information collected during Platform use are handled in accordance with applicable laws and this Privacy Policy.LINKS TO THIRD PARTIES
The Platform may contain links to third-party websites. Solutions Experts is not responsible for the privacy policies of these websites, and users interact with them at their own risk.
SHARING OR DISCLOSURE OF INFORMATION COLLECTED
Personal information is not disclosed, shared, or exploited without express permission.Limited disclosures may occur under legal necessity, to service providers for improving services, or for promotional purposes under strict contractual arrangements preserving confidentiality.SECURITY OF INFORMATION COLLECTED
Solutions Experts employs technical and organizational measures to protect personal information. However, internet transmissions are not entirely secure, and users transmit data at their own risk.Personal information is retained for no longer than necessary for business or legal requirements.HOW TO DELETE YOUR SOLUTIONS EXPERTS ACCOUNT?
Send an email to thesolutionsexperts0@gmail.com requesting account deletion. Upon receiving a reply, reply within seven days with a valid ID proof and confirmation to delete the account. Failure to confirm will result in the request being abandoned